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Service Design

Business and Management

Service design is the practice of planning and organizing the people, infrastructure, communication, and material components of a service to improve its quality and the interaction between provider and customer. Practitioners use tools like customer journey maps, service blueprints, and stakeholder research to identify pain points and design more effective, user-centered experiences. It draws on design thinking and is used across industries including healthcare, retail, and government to improve service delivery.

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Service Design in the job market

Last checked September 12, 2026

Open roles
8

on Career App right now

Employers
4

hiring for it

Median pay

not enough disclosed

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Open roles requiring Service Design (8)

Medtronic

Senior UX/UI Designer

Medtronic

$124,800 – $187,200

This role leads UX/UI design for a cardiac ablation medical device at Medtronic, working across product, clinical, and engineering teams to shape the user experience of an innovative heart rhythm treatment system. It suits experienced designers comfortable with complex stakeholder environments, hardware-software integration, and the regulated medical device space.

Listed on Medtronic’s careers site · Apply there ↗

ファンクションコンサルタント(新規事業/プロダクト開発)_管理職_Song

Accenture

This is a management-track consulting role focused on helping clients envision and launch new business ventures, products and services. It suits experienced consultants or business strategists who have built teams and want to drive enterprise transformation across strategy, technology, and design—collaborating with specialists to deliver comprehensive solutions.

Listed on Accenture’s careers site · Apply there ↗

The Home Depot

UX Principal

The Home Depot

Atlanta, GA

This is a strategic UX leadership role at Home Depot focused on designing enterprise-scale service ecosystems and orchestrating complex operational journeys. It suits experienced designers who excel at bridging business strategy with user needs, can influence executives, and want to shape systems that impact millions of customers and associates.

Listed on The Home Depot’s careers site · Apply there ↗

Intuit

Principal Product Manager, Services Segmentation

Intuit

Mountain View, CA · $243,000 – $328,500

This role leads the transformation of customer service experiences for financial and payroll products, bridging product teams with support operations to drive customer satisfaction and retention. It suits an experienced leader who thrives in cross-functional environments and has built strategies that connect customers with the right expertise while optimizing resolution at scale.

Listed on Intuit’s careers site · Apply there ↗

The Home Depot

Senior UX Principal - Enterprise Team

The Home Depot

Atlanta, GA

This role leads UX strategy and execution across multiple product teams at a major retailer, balancing user research with business objectives to drive enterprise-scale experience improvements. It suits an experienced design leader who thrives in cross-functional environments, mentors other designers, and can translate customer insights into strategic direction.

Listed on The Home Depot’s careers site · Apply there ↗

Intuit

Group Manager - QuickBooks CX - Foundational Experiences

Intuit

Mountain View, CA · $219,500 – $297,000

Lead the customer experience strategy and team for QuickBooks' foundational products, working across product, design, and engineering to simplify workflows and build customer confidence. This role suits an experienced CX or product leader who thrives in cross-functional environments and can balance strategic vision with hands-on execution.

Listed on Intuit’s careers site · Apply there ↗

Intuit

Senior Customer Experience Pro (Delivery Design & Operations - Mid-Market

Intuit

San Diego, CA

Design and optimize customer experience strategies and operational frameworks for mid-market support services, translating business goals into scalable delivery models and continuously improving service quality through data-driven insights and cross-functional collaboration.

Listed on Intuit’s careers site · Apply there ↗

Intuit

VP, Design - Virtual Expert Platform

Intuit

San Diego, CA · $338,000 – $457,500

This is an executive design leadership role at Intuit overseeing the design strategy for an AI-powered platform that connects customers and businesses with expert services. The role suits an experienced design leader comfortable with large-scale systems, service design across complex ecosystems, and steering AI-human collaboration at strategic and organizational levels.

Listed on Intuit’s careers site · Apply there ↗

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