Skill
Customer Engagement
Marketing and Social Media
Customer engagement refers to the ongoing interactions between a brand and its customers across touchpoints like social media, email, apps, and in-store visits, aimed at building a deeper relationship beyond a single transaction. Marketing and customer success teams track engagement metrics—such as open rates, app usage, or loyalty program participation—to gauge how connected customers feel to the brand. Higher engagement is generally associated with increased loyalty and lifetime value.
Open roles requiring Customer Engagement (2)
Solution Sales Expert - for BTP (AI, AppDev, Integration)
SAP
Full-time · Middlesex, GB, TW148HD
A sales leadership role focused on driving BTP (SAP's platform-as-a-service) adoption and expansion within customer accounts. Suited for experienced enterprise software sales professionals who can navigate complex technical and business conversations to grow customer relationships across integration, AI, and application development solutions.
Listed on SAP’s careers site · Apply there ↗
Animal Health Companion Animal Customer Consultant
Merck
Full-time
This role delivers consultation services to veterinary clinics and animal health professionals, promoting proper use of the company's companion animal products and driving business growth through territory management and customer engagement. It suits professionals with veterinary knowledge or animal health experience who can combine technical product expertise with sales and relationship-building skills.
Listed on Merck’s careers site · Apply there ↗
Roles that use Customer Engagement
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.