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Intuit

Group Manager - QuickBooks CX - Foundational Experiences

Intuit

Mountain View, CA · Senior

$219,500 – $297,000

Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead the customer experience strategy and team for QuickBooks' foundational products, working across product, design, and engineering to simplify workflows and build customer confidence. This role suits an experienced CX or product leader who thrives in cross-functional environments and can balance strategic vision with hands-on execution.

Our summary, not Intuit’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • 5+ years in a leadership role driving customer experience improvements
  • Experience in technology or SaaS
  • Proven ability to design and implement experience strategies that improve retention and revenue
  • Cross-functional leadership skills and experience building high-performing teams
  • Strong analytical skills and data-driven decision making
  • Excellent communication and presentation skills

Nice to have

  • MBA or advanced degree
  • Familiarity with payments, bill pay, or financial management products

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