Technical Troubleshooting

Federal Emergency Management Agency

Emmitsburg, MD · $85,447 – $133,142

This federal IT role involves maintaining stable systems, troubleshooting issues, and improving operations at the U.S. Fire Administration while being prepared for emergency deployment at any time. It suits someone with IT operations experience who can handle both routine system management and the unpredictable demands of disaster-response work.

Via USAJOBS · Apply there ↗

Defense Counterintelligence and Security Agency

Boyers, PA · $130,042 – $187,093

This role pairs technical expertise with customer advocacy, supporting DCSA's enterprise systems by bridging what customers need with what the agency can deliver. You'll lead technical pilots, troubleshoot integration challenges, and translate complex system architectures for stakeholders across the government and industry.

Via USAJOBS · Apply there ↗

Snap-on

Part-time · Lincolnshire, IL · $20 – $25 / hour

This part-time customer service role supports Snap-on Diagnostics users through phone, email, and other channels, handling technical troubleshooting, product questions, and order processing. It suits someone with customer service experience who can manage high call volumes professionally and stay calm under pressure.

Listed on Snap-on’s careers site · Apply there ↗

Comcast

Full-time · Fall River, MA · $18 – $26 / hour

Comcast seeks a retail consultant to sell internet, TV, and phone services at Xfinity stores, engaging customers, explaining products, processing transactions, and hitting sales targets. The role suits someone energetic and tech-curious who enjoys commission-based retail work and can work flexible hours including evenings and weekends.

Listed on Comcast’s careers site · Apply there ↗

Lucid Software

Internship · Salt Lake City, UT

This internship involves supporting Lucid's customers through technical troubleshooting, billing issues, and community engagement while contributing to product improvements through operational insights. The role suits someone pursuing a degree who wants exposure to customer operations, technical support, and cross-functional collaboration in a hybrid environment.

Listed on Lucid Software’s careers site · Apply there ↗

Intuit

CA Remote Loc, CA, USA | United States | Remote | USA · $31 – $36 / hour

This role supports customers at risk of leaving, using technical knowledge and emotional intelligence to resolve problems and rebuild relationships. It suits people with strong service instincts who excel at turning frustration into confidence through empathy and consultative problem-solving.

Listed on Intuit’s careers site · Apply there ↗

Comcast

Full-time · Virtual · $16 / hour

This role handles inbound customer service for Comcast's Xfinity services via phone, chat, email and SMS, troubleshooting technical problems while identifying upsell opportunities. It suits someone comfortable with metrics-driven customer interactions who can learn systems quickly and work flexible shifts from home.

Listed on Comcast’s careers site · Apply there ↗