$31 – $36 / hour
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports customers at risk of leaving, using technical knowledge and emotional intelligence to resolve problems and rebuild relationships. It suits people with strong service instincts who excel at turning frustration into confidence through empathy and consultative problem-solving.
Our summary, not Intuit’s wording. The full posting is on their site.
Skills this role names
- Customer Relationship Management (CRM)
- Customer Retention
- Product Knowledge
- Salesforce
- Technical Troubleshooting
Log in to see which of these are already on your profile.
What they ask for
Required
- 3-5 years in customer-facing support roles
- 2+ years in customer retention
- Experience handling escalated issues with premium or VIP clients
- High school diploma or equivalent
- Excellent verbal and written communication
Nice to have
- Associate degree in Business, Communications, or Computer Science
- Bachelor's degree in Business, Communications, or Computer Science