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INFORMATION TECHNOLOGY SPECIALIST (SUCCESS ENGINEER)
Defense Counterintelligence and Security AgencyBoyers, PA · Senior
$130,042 – $187,093
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This role pairs technical expertise with customer advocacy, supporting DCSA's enterprise systems by bridging what customers need with what the agency can deliver. You'll lead technical pilots, troubleshoot integration challenges, and translate complex system architectures for stakeholders across the government and industry.
Our summary, not Defense Counterintelligence and Security Agency’s wording. The full posting is on their site.
Skills this role names
- Authentication
- Cloud Applications
- Cybersecurity
- Identity And Access Management
- Interoperability
- Networking
- Systems Integration
- Technical Troubleshooting
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What they ask for
Required
- One year of specialized experience at GG-13 level or equivalent
- Knowledge of cloud and hosted applications, systems integration, APIs, identity/access/authentication/authorization, networking, cybersecurity, interoperability, data exchange, software deployment, or troubleshooting
- Experience assessing customer technical environments and identifying constraints, dependencies, compatibility issues, and integration risks
- Experience conducting technical discovery, proof-of-concept, pilot activities, technical validation, deployment-readiness assessments, troubleshooting, or escalation support
- Ability to translate customer technical needs into actionable requirements for technical personnel and stakeholders
- Ability to explain complex technical concepts in plain language to non-technical audiences
- Decision Making competency
- Customer Service competency
- Requirements Analysis competency
- Systems Integration competency
- Information Technology Test and Evaluation competency
- Leadership competency