Skip to main content
CareerApp

Senior Associate, Care Operations

Angi

Remote - United States · Remote · Senior

$60,000 – $85,000

Listed on Angi’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role involves coordinating staffing strategy and workforce management for Angi's customer support teams across multiple business lines, with a focus on optimizing tools, forecasting, and vendor partnerships. It suits someone analytical and operations-minded who enjoys working with data and emerging technology to drive business decisions in a fast-paced environment.

Our summary, not Angi’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • Bachelor's degree or equivalent practical experience
  • 1-3 years of professional experience in operations or strategy
  • Analytical skills and understanding of operations, process optimization, and project management
  • Strategic thinking and ability to translate ideas into actionable plans
  • Experience with business intelligence tools such as Looker or Tableau
  • Written and verbal communication skills
  • Comfort using AI tools for drafting, summarizing, and data analysis

Nice to have

  • Experience with Salesforce Service Cloud or Playvox

Turn on analytics and we load Google Analytics: Google gets the pages you open and what you do here — searches, jobs you view, jobs you apply to — and sets its own cookies. Leave it off and the only cookies we set are your login, your theme, and this answer. Accept All also records a yes to advertising, which nothing uses yet. Privacy Policy.