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Salesforce Administration

Sales and E-Commerce

Salesforce Administration is the discipline of configuring, customizing, and maintaining a Salesforce org to meet an organization's business needs, including managing users, security, workflows, reports, and data. Salesforce Administrators (often certified via Salesforce's Admin certification) handle tasks like creating custom fields and objects, automating processes, and troubleshooting user issues without necessarily writing code. It's a common career path for people supporting sales, service, or operations teams.

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