Occupation
Patient Service Representative
A Patient Service Representative is the front-line staff member at a medical office, clinic, or hospital who greets patients, schedules appointments, and verifies insurance coverage before visits. Working closely with EHR/EMR systems, they update patient records, collect co-pays, and answer questions using working knowledge of medical terminology. The role suits someone with strong customer service instincts who can stay organized and empathetic while juggling phones, front-desk traffic, and administrative deadlines.
Duties & responsibilities
- Greet patients and manage check-in at the front desk
- Schedule appointments and coordinate patient flow across office locations
- Verify insurance coverage and eligibility before patient visits
- Collect co-payments and process patient payments
- Update patient records and maintain accurate documentation in EHR systems
- Answer patient questions using knowledge of medical terminology and office procedures
- Communicate with clinical staff regarding patient intake and scheduling needs
What Patient Service Representative roles involve, from employers’ own postings.
How much does a Patient Service Representative make?
Too few Patient Service Representative postings state pay to publish a median yet: 7 of 10 open roles do, and we wait for 25.
Who is hiring for Patient Service Representative roles?
10 open Patient Service Representative roles from 3 employers.
From employers’ own postings, as of.
Patient Service Representative in the job market
Last checked October 28, 2026
- Open roles
- 10
- Employers
- 3
- Median pay
- —
- Disclose pay
- —
on Career App right now
hiring for it
not enough disclosed
of these roles
Career ladder
Often comes from
Often an entry point.
Often leads to
Similar roles
Open Patient Service Representative roles (10)
Patient Service Representative (Office Automation)
Military Treatment Facilities under DHA
Fort Bragg, NC · $52,693 – $68,502
This federal role supports patients at a military medical center by handling complaints, gathering feedback on service quality, and working with leadership to improve clinic operations and care delivery. The position suits someone experienced in patient interaction, data analysis, and healthcare systems who can bridge communication between patients and organizational leadership.
Via USAJOBS · Apply there ↗
Patient Service Representative
CityMD
Purchase, NY
Listed on CityMD’s careers site · Apply there ↗
Patient Guest Services Assistant I
Cleveland Clinic
Full-time · Mercy Hospital
A hospitality-focused role supporting patients and visitors at a hospital facility by providing directions, assistance, and information while embodying the organization's care values. Suited for someone with customer service experience who enjoys helping people navigate a complex environment and contributing to their comfort.
Listed on Cleveland Clinic’s careers site · Apply there ↗
Patient Service Representative - General Surgery
CityMD
Full-time · Berkeley Heights, NJ · $18 – $22 / hour
This role manages front-desk and administrative tasks in a general surgery practice, including patient check-in, appointment scheduling, insurance verification, and payment collection. It suits someone organized and detail-oriented who enjoys working with patients and can handle a fast-paced medical office environment.
Listed on CityMD’s careers site · Apply there ↗
Patient Service Representative - Neurology/Chiro Outpatient
CityMD
Full-time · New Providence, NJ · $18 – $22 / hour
A Patient Service Representative provides the administrative and customer-facing backbone of a medical office, handling registration, scheduling, insurance verification, and payment processing while supporting the clinical team's ability to care for patients. This role suits someone organized and detail-oriented who enjoys helping people navigate healthcare and can manage multiple tasks in a fast-paced outpatient setting.
Listed on CityMD’s careers site · Apply there ↗
Patient Service Representative - FLOAT - Primary Care
CityMD
Full-time · Fair Lawn, NJ · $18 – $22 / hour
This role supports patient flow and administrative operations at primary care clinics across multiple New Jersey locations, handling registration, scheduling, insurance verification, and payment processing. It suits someone organized and customer-focused who can manage diverse clinical office tasks while rotating between five nearby practice sites.
Listed on CityMD’s careers site · Apply there ↗
Patient Service Representative - Float
CityMD
Berkeley Heights, NJ · $18 – $22 / hour
A float patient service representative position that handles registration, scheduling, billing, and administrative duties across multiple clinic locations. This role suits candidates seeking healthcare operations experience with exposure to various specialties and office environments.
Listed on CityMD’s careers site · Apply there ↗
Patient Service Representative - $500 SIGN-ON BONUS - Internal / Family Medicine
CityMD
Morristown, NJ · $18 – $22 / hour
A front-desk and administrative role in a medical office, managing patient check-in, scheduling, insurance verification, and payment processing. Suited to someone organized and customer-focused who wants experience in healthcare operations.
Listed on CityMD’s careers site · Apply there ↗
PSR/Surgical Scheduler - General Surgery
CityMD
Full-time · Fair Lawn, NJ · $20 – $24 / hour
This role manages appointment scheduling and administrative operations for a general surgery practice, handling patient intake, procedure bookings, insurance pre-certifications, and chart preparation. It suits someone with medical office experience who can juggle multiple scheduling systems and communicate effectively with patients and clinical staff.
Listed on CityMD’s careers site · Apply there ↗
Patient Service Representative - Ophthalmology
CityMD
Full-time · Bend, OR
A patient-facing administrative role in an ophthalmology practice, handling check-in, scheduling, insurance verification and payment processing. Suits someone organized and comfortable with healthcare systems and computer applications who wants to work in a medical office environment.
Listed on CityMD’s careers site · Apply there ↗
Likely next role (3)
Where Patient Service Representatives commonly go next: Medical Office Manager, Patient Advocate, Registrar.
Registrar
U.S. Senate
Washington, DC · $92,879 – $143,956
This position manages the registration, cataloging, and loan operations for the U.S. Senate's art and historical collections, ensuring compliance with federal and museum standards. It suits someone with museum registration expertise and a graduate degree who can handle the technical and administrative demands of stewarding significant cultural assets in a legislative environment.
Via USAJOBS · Apply there ↗
Patient Advocate
AdventHealth
Listed on AdventHealth’s careers site · Apply there ↗
Registrar
Lifepoint Hospitals
Richlands, VA
Listed on Lifepoint Hospitals’s careers site · Apply there ↗
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From Customer Service Representative, Customer Service Representatives, Eligibility Specialist, Enrollment Specialist, Medical Secretary, Patient Advocate.
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Listed on Heil Environmental Industries’s careers site · Apply there ↗
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Listed on Interstate Batteries’s careers site · Apply there ↗
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Listed on Snap-on’s careers site · Apply there ↗
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Listed on AdventHealth’s careers site · Apply there ↗
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Listed on WaFd Bank’s careers site · Apply there ↗
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Listed on Blue Ridge Communications’s careers site · Apply there ↗
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Listed on Isaac Health’s careers site · Apply there ↗
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Listed on KB Home’s careers site · Apply there ↗
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Listed on Beckman Coulter’s careers site · Apply there ↗