Listed on KB Home’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
KB Home seeks a Customer Service Warranty Representative to manage warranty claims, coordinate subcontractor work, and maintain customer satisfaction across homebuilding communities. The role involves scheduling repairs, conducting homeowner orientations, and executing post-close follow-ups while meeting strict quality and satisfaction metrics.
Our summary, not KB Home’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- High school diploma or equivalent
- Minimum one year customer service experience in homebuilding or related real estate
- Valid driver's license
- Local travel to KB Home communities
- Ability to stand or sit for extended periods
- Ability to walk up and down stairs
- Ability to transport and move up to 20 lbs
- Work on-call rotating schedule when needed
Nice to have
- Associate's or Bachelor's degree
- 1-2 years construction experience with production homebuilder
- Experience handling difficult personalities
- Strong verbal and written communication skills