MD
Patient Service Representative (Office Automation)
Military Treatment Facilities under DHAFort Bragg, NC · Mid
$52,693 – $68,502
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This federal role supports patients at a military medical center by handling complaints, gathering feedback on service quality, and working with leadership to improve clinic operations and care delivery. The position suits someone experienced in patient interaction, data analysis, and healthcare systems who can bridge communication between patients and organizational leadership.
Our summary, not Military Treatment Facilities under DHA’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- US citizenship
- One year of specialized experience conducting patient interviews for medical services feedback
- Ability to provide healthcare options to patients and families according to guidance
- Proficiency with automated healthcare systems to manage service performance data
- Type 40 words per minute with no more than 3 errors in 5 minutes