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Patient Guest Services Assistant I

Cleveland Clinic

Mercy Hospital · full time · Entry

Listed on Cleveland Clinic’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A hospitality-focused role supporting patients and visitors at a hospital facility by providing directions, assistance, and information while embodying the organization's care values. Suited for someone with customer service experience who enjoys helping people navigate a complex environment and contributing to their comfort.

Our summary, not Cleveland Clinic’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • High school diploma or GED
  • Two years of customer service experience
  • At least one year of face-to-face customer service
  • Basic computer skills

Nice to have

  • Associate's degree

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