R
$18 – $19 / hour
Listed on Reformation’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is a customer service role supporting an online and retail sustainable fashion brand across email, chat, and phone channels. The position suits organized, empathetic people who enjoy helping customers and are passionate about the company's environmental mission.
Our summary, not Reformation’s wording. The full posting is on their site.
What they ask for
Required
- Provide customer service across email, chat, and phone
- Process orders and handle returns efficiently
- Manage multiple tasks and meet deadlines
- Work flexible schedules including evenings, weekends, and holidays
- Strong communication skills
- Passionate about Reformation's sustainability mission
Nice to have
- Prior e-commerce customer service experience
- Proficiency with Kustomer and Google Suite