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Customer Success Manager jobs in New York

29 open roles classified as Customer Success Manager and placed in New York, read from employers’ own careers sites.

Customer Success Manager, Industries

Menlo Ventures Portfolio

Full-time · New York, NY · $200,000 – $265,000

This is a strategic customer success role focused on helping enterprise customers across entertainment, insurance, manufacturing, and retail industries maximize their use of Anthropic's Claude AI products. You'll serve as a trusted advisor managing a portfolio of complex accounts, driving adoption and expansion while gathering customer insights that shape the company's product direction.

Listed on Menlo Ventures Portfolio’s careers site · Apply there ↗

Senior Customer Success Manager

Crusoe

Full-time · 3 locations · $190,000 – $215,000

Crusoe seeks a Customer Success Manager to guide AI infrastructure clients through technical implementations and help them achieve their business goals. This role suits someone with cloud and AI expertise who enjoys bridging technical and business needs while managing strategic customer relationships.

Listed on Crusoe’s careers site · Apply there ↗

Choose a location to apply

Customer Success Manager, Enterprise

Similarweb

2 locations · $90,000 – $114,000

A Customer Success Manager role focused on building long-term relationships with enterprise clients, helping them maximize value from Similarweb's digital intelligence platform while identifying growth opportunities and mitigating churn. This suits someone with 2-4 years of CSM experience who understands digital marketing, excels at translating data insights into business outcomes, and enjoys developing deep client partnerships.

Listed on Similarweb’s careers site · Apply there ↗

Choose a location to apply

Customer Success Manager, Tech

Menlo Ventures Portfolio

New York, NY · $265,000 – $320,000

A customer success manager role focused on building strategic partnerships with enterprise technology companies adopting Claude AI products. The role combines business strategy, technical guidance, and change management to help customers scale AI usage and maximize value across the organization.

Listed on Menlo Ventures Portfolio’s careers site · Apply there ↗

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