MP
$200,000 – $265,000
Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is a strategic customer success role focused on helping enterprise customers across entertainment, insurance, manufacturing, and retail industries maximize their use of Anthropic's Claude AI products. You'll serve as a trusted advisor managing a portfolio of complex accounts, driving adoption and expansion while gathering customer insights that shape the company's product direction.
Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.
What they ask for
Required
- 6+ years in Customer Success, Technical Account Management, or Solutions Engineering
- Experience with enterprise customers in telecom, media, retail, industrial, or business services
- Technical fluency with AI/ML concepts and API integrations
- Experience managing both consumption-based and seat-based business models
- Bachelor's degree or equivalent
Nice to have
- Passion for AI and responsible AI development
- Track record with portfolio management and measurable outcomes
- Cross-functional collaboration experience