Skill
Product Knowledge
Customer Support and Service
Product knowledge is a deep, practical understanding of a company's products or services, including their features, benefits, use cases, and limitations compared to competitors. Sales representatives, customer support staff, and retail employees rely on strong product knowledge to answer customer questions confidently and recommend the right solution. It's typically built through training programs, hands-on use, and ongoing updates as products evolve.
Product Knowledge in the job market
Last checked October 28, 2026
- Open roles
- 42
- Employers
- 15
- Median pay
- —
- Disclose pay
- —
on Career App
hiring for it
not enough disclosed
of these roles
Open roles requiring Product Knowledge (42)
Sales Specialist NF2
U.S. Marine Corps
Quantico, VA · $16 – $18 / hour
This retail sales role at a Marine Corps Exchange supports military personnel and families by providing product expertise, meeting sales targets, and coaching junior staff across departments like electronics and apparel. It suits someone with customer sales experience who can build relationships, suggest products consultatively, and thrive in a mission-driven retail environment.
Via USAJOBS · Apply there ↗
Part-Time Retail Ambassador - Newbury
Rothy's
Part-time · Boston, MA
A part-time retail sales role at a sustainable footwear and accessories brand in Boston. Suited to someone who enjoys building customer relationships, has retail or service experience, and can commit to at least 16 hours weekly, primarily during peak shopping days.
Listed on Rothy's’s careers site · Apply there ↗
Seasonal Sales Associate- Scottsdale Fashion Square
Tecovas
Internship · Scottsdale, AZ · $17 / hour
Tecovas seeks a seasonal retail sales associate for the busy holiday shopping season, offering hands-on work helping customers discover western boots and apparel across the sales floor, stockroom, and cash wrap. This role suits someone who thrives in a fast-paced retail environment and wants flexible, temporary work from late September 2026 through early January 2027.
Listed on Tecovas’s careers site · Apply there ↗
Key Holder, Robert Graham - LV Premium Outlet
Robert Graham
Las Vegas, NV
A Key Holder leads sales operations and customer experience at a Robert Graham retail location, coaching staff on service and product knowledge while driving store performance and building the local customer base. This role suits someone who thrives on a sales floor, connects with customers, and motivates a team toward shared goals.
Listed on Robert Graham’s careers site · Apply there ↗
Gifts Dept Sales Associate - Part Time
Ranger Boats
Part-time · Reno, NV
A customer-facing retail position in the gifts department focused on helping shoppers find products and ensuring a positive experience while maintaining store merchandising standards. This role suits people who enjoy interacting with customers and thrive in a dynamic retail environment.
Listed on Ranger Boats’s careers site · Apply there ↗
Technical Sales Engineer
Arrow Electronics
Full-time
Arrow Electronics seeks a technical sales engineer to build customer relationships and drive product demand within their components division, combining account management with solution selling for a technical audience. This role suits candidates with an engineering background and electronics industry experience who enjoy translating customer technical needs into business opportunities.
Listed on Arrow Electronics’s careers site · Apply there ↗
Inside Sales Representative (445)
ABC Supply
Full-time · Albany, NY · $20 – $22 / hour
This inside sales role involves helping customers select roofing, siding, and building products while managing orders, payments, and warehouse coordination for a national distributor. It suits someone with sales drive and customer service focus who wants to work for a stable, large company known for treating employees well.
Listed on ABC Supply’s careers site · Apply there ↗
Animal Health Companion Animal Customer Consultant
Merck
Full-time
This role delivers consultation services to veterinary clinics and animal health professionals, promoting proper use of the company's companion animal products and driving business growth through territory management and customer engagement. It suits professionals with veterinary knowledge or animal health experience who can combine technical product expertise with sales and relationship-building skills.
Listed on Merck’s careers site · Apply there ↗
FT Sales Associate
Tory Burch
Full-time · Livermore, CA · $17 – $20 / hour
A sales position in a luxury retail environment where you'll build customer relationships, demonstrate product knowledge, and drive sales for a purpose-led fashion brand. This role suits someone with retail experience who thrives in a fast-paced setting and enjoys connecting with customers around style and lifestyle.
Listed on Tory Burch’s careers site · Apply there ↗
stage SERRAVALLE
Levi Strauss & Co.
Full-time · €23,300 – €27,900
A retail Sales Stylist role at a Levi's store in Serravalle, offering in-depth product training and a chance to deliver customer service while meeting individual and team sales targets. This suits someone passionate about fashion retail who thrives in a fast-paced store environment and wants to develop sales skills with an established brand.
Listed on Levi Strauss & Co.’s careers site · Apply there ↗
Asked for alongside Product Knowledge
Measured from the 42 open roles that name Product Knowledge — not from a curated list.
- Customer Service14 roles33.3%
- Visual Merchandising13 roles31.0%
- Sales5 roles11.9%
- Inventory Management4 roles9.5%
- Cash Handling3 roles7.1%
- Retail Sales3 roles7.1%
Where Product Knowledge roles are
Among the 31 of 42 open roles we could place on a map.
Roles that use Product Knowledge
Employers hiring for Product Knowledge
15 in total, most open roles first.
- Comcast8 roles
- SFSavage X Fenty8 roles
- Levi Strauss & Co.7 roles
- RRothy's3 roles
Tecovas3 roles- TBTory Burch3 roles
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.