Skill
Product Knowledge
Customer Support and Service
Product knowledge is a deep, practical understanding of a company's products or services, including their features, benefits, use cases, and limitations compared to competitors. Sales representatives, customer support staff, and retail employees rely on strong product knowledge to answer customer questions confidently and recommend the right solution. It's typically built through training programs, hands-on use, and ongoing updates as products evolve.
Product Knowledge in the job market
Last checked September 12, 2026
- Open roles
- 49
- Employers
- 13
- Median pay
- —
- Disclose pay
- —
on Career App right now
hiring for it
not enough disclosed
of these roles
Open roles requiring Product Knowledge (49)
Part-Time Retail Ambassador - University Town Center
Rothy's
Part-time · San Diego, CA · $18 – $19 / hour
A part-time retail position at a sustainable footwear company where you'll focus on delivering personalized customer service, building relationships through product knowledge, and driving sales. This role suits people who enjoy connecting with customers, have retail or service experience, and can commit to weekend availability.
Listed on Rothy's’s careers site · Apply there ↗
Store Sales Associate
Deseret Book Company
Part-time · Chubbuck · $14 / hour
This is a part-time retail sales position at a faith-focused bookstore where you'll help customers find products, operate registers, and maintain the store. It suits people who enjoy customer interaction and are comfortable working varied shifts including weekends.
Listed on Deseret Book Company’s careers site · Apply there ↗
Technical Sales Engineer
Arrow Electronics
Full-time
Arrow Electronics seeks a technical sales engineer to build customer relationships and drive product demand within their components division, combining account management with solution selling for a technical audience. This role suits candidates with an engineering background and electronics industry experience who enjoy translating customer technical needs into business opportunities.
Listed on Arrow Electronics’s careers site · Apply there ↗
Inside Sales- Commercial Roofing Specialist (600)
ABC Supply
Bethlehem, PA
ABC Supply is looking for an inside sales associate to help customers find roofing and building products over the phone and in person, taking orders and coordinating deliveries. This role suits someone with sales experience who enjoys helping customers solve problems and can manage multiple tasks efficiently.
Listed on ABC Supply’s careers site · Apply there ↗
FT - Key Holder
Tory Burch
Full-time · Palo Alto, CA · $18 – $22 / hour
A luxury retail role managing store operations and customer relationships at Tory Burch boutiques, suited to sales-driven professionals with retail experience who can handle opening and closing responsibilities alongside customer-facing selling duties.
Listed on Tory Burch’s careers site · Apply there ↗
Animal Health Companion Animal Customer Consultant
Merck
Full-time
This role delivers consultation services to veterinary clinics and animal health professionals, promoting proper use of the company's companion animal products and driving business growth through territory management and customer engagement. It suits professionals with veterinary knowledge or animal health experience who can combine technical product expertise with sales and relationship-building skills.
Listed on Merck’s careers site · Apply there ↗
stage SERRAVALLE
Levi Strauss & Co.
Full-time · €23,300 – €27,900
A retail Sales Stylist role at a Levi's store in Serravalle, offering in-depth product training and a chance to deliver customer service while meeting individual and team sales targets. This suits someone passionate about fashion retail who thrives in a fast-paced store environment and wants to develop sales skills with an established brand.
Listed on Levi Strauss & Co.’s careers site · Apply there ↗
Stylist
J.Crew
Los Angeles, CA · $18 – $22 / hour
A retail stylist role at J.Crew where you build client relationships, meet sales targets, and deliver personalized fashion guidance across multiple store touchpoints. This suits someone who thrives in a commission-based environment, stays current with trends, and enjoys connecting customers to their personal style through wardrobing and one-to-one clienteling.
Listed on J.Crew’s careers site · Apply there ↗
Xfinity Field Sales Professional - Jacksonville, FL
Comcast
Full-time · Jacksonville, FL · $41,488 – $81,238
Comcast is hiring a door-to-door sales representative to sell residential internet, TV, and phone services in Jacksonville. This role suits someone with 2-5 years of sales experience who enjoys direct customer engagement and can meet ambitious sales targets through independent effort.
Listed on Comcast’s careers site · Apply there ↗
Verkäufer (Visual Merchandising Athlete) (w/m/d) – 30(h) – NFS PARNDORF
Nike, Inc.
Part-time · Parndorf, Burgenland · €2,251 / month
This is a part-time retail sales role focused on visual merchandising at a Nike factory store in Austria. It suits people with retail experience and a passion for sports who enjoy building attractive displays and helping teammates develop their merchandising skills.
Listed on Nike, Inc.’s careers site · Apply there ↗
Asked for alongside Product Knowledge
Measured from the 49 open roles that name Product Knowledge — not from a curated list.
- Customer Service16 roles32.7%
- Visual Merchandising16 roles32.7%
- Customer Relationship Management6 roles12.2%
- Sales6 roles12.2%
- Retail Sales3 roles6.1%
Where Product Knowledge roles are
Among the 33 of 49 open roles we could place on a map.
Roles that use Product Knowledge
Employers hiring for Product Knowledge
13 in total, most open roles first.
- TBTory Burch12 roles
- Comcast8 roles
- Levi Strauss & Co.8 roles
- SFSavage X Fenty8 roles
ABC Supply3 roles- IBILIA Beauty2 roles
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.