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Supervisory IT Specialist (Customer Support)
Deputy Assistant Secretary for Information and Technology, Department of Veterans AffairsManchester, NH · full time · Management
$89,508 – $116,362
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This role supervises a team delivering IT support and managing technology infrastructure at a Veterans Affairs medical facility, overseeing both daily operations and strategic initiatives. It suits someone with hands-on IT management experience who can balance technical problem-solving with staff supervision and stakeholder communication.
Our summary, not Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year of supervisory IT operations experience at GS-11 level or equivalent
- Demonstrated experience managing IT delivery systems and equipment
- Experience administering IT operational activities across multiple organizational units
- Proficiency with strategic planning, performance management, and implementation of hardware and software solutions
- Attention to detail, customer service, oral communication, and problem-solving competencies