Skill
NICE inContact
Customer Support and Service
NICE inContact (now branded NICE CXone) is a cloud-based contact center software platform used by customer service organizations to manage call routing, workforce optimization, and omnichannel customer interactions. It helps businesses run large-scale call centers with tools for analytics, quality management, and agent scheduling.
Open roles requiring NICE inContact (2)
Cloud Contact Center (Genesys) Consultant/Manager - Mexico
Accenture
Accenture seeks a consultant or manager to lead cloud contact center transformation projects using Genesys, designing and implementing modern customer service solutions including AI chatbots and digital roadmaps. This role suits experienced professionals ready to work with global clients on strategy-driven implementations in Mexico.
Listed on Accenture’s careers site · Apply there ↗
Senior Manager, Professional Services
RingCentral
Full-time · Remote, USA · $88,000 – $165,000
RingCentral seeks a Senior Manager to lead a team of delivery engineers implementing contact center solutions for enterprise customers. This role combines hands-on team leadership with strategic responsibility for delivery quality, methodology, and cross-functional alignment as the Professional Services organization scales.
Listed on RingCentral’s careers site · Apply there ↗
Roles that use NICE inContact
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.