Skill

NICE inContact

Customer Support and Service

NICE inContact (now branded NICE CXone) is a cloud-based contact center software platform used by customer service organizations to manage call routing, workforce optimization, and omnichannel customer interactions. It helps businesses run large-scale call centers with tools for analytics, quality management, and agent scheduling.

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NICE inContact in the job market

Last checked October 28, 2026

Open roles: 6
Employers: 5
Median pay: —
Disclose pay: —

Open roles requiring NICE inContact (6)

Director of Agent Product Management, Mid-Market Accounts

Assort Health

San Francisco, CA · $350,000 – $425,000 · Remote

Lead product and delivery for Assort Health's mid-market AI agent customers, scaling the team and owning launch processes, portfolio performance, and standardization decisions. This role suits experienced leaders from top-tier firms or fast-growing tech companies who thrive in high-velocity environments and want to shape how healthcare AI gets implemented at scale.

Listed on Assort Health’s careers site · Apply there ↗

Global Head of Market Surveillance Compliance, Managing Director

State Street Corporation

Full-time · $170,000 – $267,500

A senior leadership role overseeing a financial institution's global market surveillance compliance program across trade and communications monitoring. This position suits experienced compliance leaders seeking to drive strategic improvements in surveillance controls, regulatory governance, and risk management across multiple jurisdictions.

Listed on State Street Corporation’s careers site · Apply there ↗

Systems Engineer

Moody's Corporation

Full-time · New York, NY · $99,200 – $143,900

This role leads the design and deployment of audio-visual and voice systems across a global financial services firm, managing everything from conference room technology to digital signage platforms. It suits engineers with 5+ years of AV infrastructure experience who want to work on enterprise-scale unified communications and collaboration solutions.

Listed on Moody's Corporation’s careers site · Apply there ↗

Workforce Management Analyst

DXC Technology

Nashville, TN

This role forecasts workforce demand and resource needs for DXC's insurance services operations, using historical data and business drivers to create staffing plans. It suits analysts with contact center or workforce planning experience who can translate operational data into recommendations for leadership.

Listed on DXC Technology’s careers site · Apply there ↗

Cloud Contact Center (Genesys) Consultant/Manager - Mexico

Accenture

Accenture seeks a consultant or manager to lead cloud contact center transformation projects using Genesys, designing and implementing modern customer service solutions including AI chatbots and digital roadmaps. This role suits experienced professionals ready to work with global clients on strategy-driven implementations in Mexico.

Listed on Accenture’s careers site · Apply there ↗

Director of Agent Product Management, Enterprise & Strategic Accounts

Assort Health

San Francisco, CA · $350,000 – $425,000 · Remote

Lead the enterprise product management and strategy teams for Assort's largest customers, owning complex multi-site AI agent rollouts across healthcare specialties and driving both launch success and long-term growth. This is a leadership role closer to running a business than traditional product management, requiring you to manage teams, handle C-suite customer relationships, and shape how enterprise deployments scale.

Listed on Assort Health’s careers site · Apply there ↗

Roles that use NICE inContact

Employers hiring for NICE inContact

5 in total, most open roles first.

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