Skill

Cross Selling

Sales and E-Commerce

Cross-selling is a sales technique in which a business encourages customers to purchase additional, complementary products or services alongside their primary purchase, such as suggesting a phone case when someone buys a smartphone. It is widely used in retail, banking, software (SaaS), and e-commerce to increase average order value and deepen customer relationships. Sales and account management professionals develop cross-selling skills to identify customer needs and recommend relevant add-ons without being overly aggressive.

Open roles requiring Cross Selling (1)

Personal Banker SAFE Act - Plainedge Branch

Citigroup

Full-time · New York, NY · $61,280 – $85,520

This entry-level banking role focuses on building customer relationships and driving sales of financial products to individuals and small businesses. It suits someone starting a career in retail banking or sales who wants to develop cross-selling skills and work directly with customers.

Listed on Citigroup’s careers site · Apply there ↗

Roles that use Cross Selling

• Personal Banker1

• Upselling
• Account Management
• Customer Retention
• Customer Relationship Management (CRM)
• Needs Assessment