Occupation
Reservations Manager
A Reservations Manager oversees the booking operations of a hotel, resort, or hospitality group, managing reservation systems such as Opera PMS to maximize occupancy and revenue. They apply revenue management and forecasting techniques to set pricing strategy and coordinate with sales and front office teams, while training staff on customer service and upselling. This mid-to-senior hospitality role blends analytical forecasting with hands-on guest service oversight.
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