Skip to main content
CareerApp

Head of GTM Strategy and Operations

Kustomer

New York, NY · Remote · Senior

$220,000 – $260,000

Listed on Kustomer’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead revenue operations and enablement across sales, marketing, and customer experience at an AI-native CRM platform. This role partners with executive leadership to optimize GTM processes, integrate AI-first workflows, and develop an experienced operations team while managing the revenue technology stack and forecasting strategy.

Our summary, not Kustomer’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • 10+ years in revenue operations, sales operations, or GTM operations at B2B SaaS through high-growth stages
  • 3+ years leading and developing senior, established RevOps and Enablement talent
  • Proven track record redesigning workflows around AI/LLM-powered automation with demonstrated team-level impact
  • Hands-on experience with CRM, sales engagement, and conversation intelligence platforms
  • Strong analytical skills to translate complex data into executive narratives
  • Cross-functional leadership and communication capabilities
  • High ownership and accountability in fast-paced startup environments

Turn on analytics and we load Google Analytics: Google gets the pages you open and what you do here — searches, jobs you view, jobs you apply to — and sets its own cookies. Leave it off and the only cookies we set are your login, your theme, and this answer. Accept All also records a yes to advertising, which nothing uses yet. Privacy Policy.