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Skill

Interpersonal Communication

Soft Skills and Communication

Interpersonal communication is the exchange of information, feelings, and meaning between people through verbal and nonverbal messages, including tone, body language, and active listening. It is a foundational workplace skill used in negotiation, teamwork, customer service, and leadership to build trust and resolve misunderstandings. Employers value it because effective interpersonal communication reduces conflict and improves collaboration across teams.

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