Skill
De-escalation Techniques
Soft Skills and Communication
De-escalation techniques are specific strategies—such as active listening, maintaining a calm tone of voice, using non-threatening body language, and validating the other person's feelings—used to defuse anger or conflict in tense interactions. They are taught to professionals in customer service, healthcare, security, education, and crisis intervention roles. Mastery of these techniques helps prevent situations from escalating into verbal or physical confrontation.
De-escalation Techniques in the job market
Last checked October 28, 2026
- Open roles
- 17
- Employers
- 1
- Median pay
- —
- Disclose pay
- —
on Career App
hiring for it
not enough disclosed
of these roles
Open roles requiring De-escalation Techniques (17)
Registered Nurse- Inpatient Mental Health (Intermittent)
Veterans Health Administration
Contract · West Haven, CT · $89,880 – $149,832
This intermittent psychiatric nursing role in a VA hospital's inpatient mental health unit involves direct patient care, medication administration, and therapeutic interventions for patients with mental health conditions. It suits registered nurses seeking flexible, variable-hour work in a structured healthcare setting with emphasis on recovery-oriented practice and interdisciplinary collaboration.
Via USAJOBS · Apply there ↗
Registered Nurse-Mental Health
Veterans Health Administration
Full-time · Northport, NY · $98,819 – $168,074
This VA hospital position provides inpatient mental health nursing in a structured environment where nurses deliver recovery-oriented, patient-centered care using therapeutic communication and de-escalation techniques. The role suits registered nurses with mental health experience who can manage complex psychiatric situations, lead psychoeducational groups, and contribute to interdisciplinary treatment teams.
Via USAJOBS · Apply there ↗
Registered Nurse - Outpatient Mental Health - Newark CBOC
Veterans Health Administration
Full-time · Newark, OH · $70,726 – $148,921
This outpatient mental health nursing role involves delivering patient-centered psychiatric care, coordinating treatment across teams, and facilitating psychoeducational groups in a Veterans Affairs setting. It suits nurses with behavioral health experience who can apply therapeutic communication, manage complex cases, and contribute to care continuity in a structured clinical environment.
Via USAJOBS · Apply there ↗
Registered Nurse (Outpatient - Primary Care Mental Health Integration)
Veterans Health Administration
Full-time · San Antonio, TX · $85,610 – $173,974
This outpatient mental health nursing role at a VA hospital focuses on collaborative care management for veterans, blending psychiatric and primary care. The position suits nurses interested in recovery-oriented mental health practice, care coordination, and interdisciplinary teamwork in a federal healthcare setting.
Via USAJOBS · Apply there ↗
Registered Nurse- Outpatient Mental Health (BHIP)
Veterans Health Administration
Full-time · Nashville, TN · $81,958 – $141,398
A psychiatric nurse role in the VA system's outpatient mental health clinic, providing patient-centered care and leading treatment coordination for veterans with mental health conditions. This position suits experienced nurses who want to work in a government healthcare system with strong retirement and loan repayment benefits.
Via USAJOBS · Apply there ↗
Registered Nurse- Mental Health Outpatient-Post Discharge Engagement
Veterans Health Administration
Full-time · Phoenix, AZ · $89,703 – $166,144
This VA position supports Veterans transitioning from inpatient to outpatient mental health care, coordinating their recovery through education, care planning, and therapeutic engagement. It suits nurses with mental health experience who can manage complex cases independently and work across inpatient and outpatient teams.
Via USAJOBS · Apply there ↗
Registered Nurse- Mental Health Inpatient
Veterans Health Administration
Full-time · Phoenix, AZ · $89,703 – $166,144
A registered nurse position in a VA mental health inpatient unit providing psychiatric care, medication administration, and therapeutic support to patients in crisis. This role suits nurses with mental health or acute care experience who can work night shifts, manage behavioral emergencies, and operate as part of a treatment team.
Via USAJOBS · Apply there ↗
Registered Nurse-Outpatient Mental Health
Veterans Health Administration
Full-time · Columbus, OH · $70,726 – $148,921
This Veterans Affairs position provides outpatient mental health nursing to patients recovering from psychiatric conditions, emphasizing therapeutic communication, care coordination, and patient education. The role suits experienced nurses who want to work within a stable federal system and help veterans navigate mental health treatment in a structured, Monday-to-Friday clinic setting.
Via USAJOBS · Apply there ↗
RN Staff- Domicillary
Veterans Health Administration
Full-time · Cheyenne, WY · $88,423 – $150,139
This Veterans Affairs role provides nursing care to veterans in their homes, focusing on medical management alongside mental health support for patients with substance use disorders and psychiatric conditions. The position involves patient assessment, care coordination, interdisciplinary teamwork, and participating in mental health treatment planning within a home-based primary care model.
Via USAJOBS · Apply there ↗
Registered Nurse - Outpatient Mental Health Intensive Care Manager
Veterans Health Administration
Full-time · Buffalo, NY · $70,779 – $130,281
This VA position offers comprehensive outpatient mental health nursing care to veterans, combining clinical assessment, patient education, and interdisciplinary collaboration in a community-based setting. The role suits nurses with mental health experience who want to work within the federal system with strong benefits and loan repayment support.
Via USAJOBS · Apply there ↗
Asked for alongside De-escalation Techniques
Measured from the 17 open roles that name De-escalation Techniques — not from a curated list.
- Care Coordination7 roles41.2%
- Medication Administration6 roles35.3%
- Documentation4 roles23.5%
- Patient Education3 roles17.6%
Roles that use De-escalation Techniques
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.