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Senior Cloud Support Engineer - Weekend Shift

Crusoe

New York, NY · full time · Senior

$135,000 – $165,000

Listed on Crusoe’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Crusoe Cloud is seeking a senior-level support engineer to handle technical issues for customers using their GPU compute platform, with responsibilities spanning incident management, troubleshooting, and collaboration with internal teams. The role requires deep cloud infrastructure knowledge and thrives on solving complex problems for high-performance computing workloads, operating on a weekend-inclusive schedule.

Our summary, not Crusoe’s wording. The full posting is on their site.

What they ask for

Required

  • Bachelor's degree in IT, Computer Science, Engineering, or related field, or 4+ years equivalent technical experience
  • Strong Linux command-line proficiency
  • Git version control experience
  • 5+ years customer support experience in cloud, storage, or networking
  • Kubernetes or similar container orchestration experience
  • Workload management tools experience (Slurm, Terraform)
  • Monitoring tools experience (Grafana)
  • Familiarity with AWS, Azure, or GCP
  • Excellent communication and customer service skills
  • Understanding of HPC technologies (Infiniband, RDMA, RoCE, SDN)
  • Available for weekend shift (Wednesday–Sunday or Saturday–Wednesday schedule)

Nice to have

  • CKA, CKAD, CKS, or other cloud certifications
  • Deep expertise in specific cloud platforms
  • Automation and scripting experience
  • Proven complex problem-solving abilities
  • Mentorship and training experience
  • Interest in sustainability

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