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Product Support Specialist, Pacific/Mountain Time

Linear

North America · Remote · full time

Listed on Linear’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Linear seeks a customer support specialist who will handle technical support inquiries, document issues, and relay customer feedback to inform product decisions. This role suits someone with technical aptitude and experience supporting engineers or technical users.

Our summary, not Linear’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • Passion for technology and quality
  • Strong communication and customer service skills
  • Experience supporting technical or engineering users
  • Troubleshooting technical issues and APIs
  • Ability to reproduce bugs across browsers and operating systems (Windows, Mac, Mobile)
  • Based in U.S. or Canada Pacific or Mountain Time

Nice to have

  • Familiarity with SQL, JavaScript, APIs, and GitHub
  • Curiosity to learn technical concepts

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