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Petco

Director, Technical Program Management

Petco

NSC · full time · Management

$160,400 – $265,800

Listed on Petco’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads technical program management across Petco's retail, ecommerce, veterinary, and pet services operations, overseeing enterprise-scale initiatives from platform modernization to omnichannel experiences. It suits experienced program leaders with deep technical fluency who can align engineering, product, and business teams around strategic delivery at a large, complex organization.

Our summary, not Petco’s wording. The full posting is on their site.

What they ask for

Required

  • Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field
  • 10+ years leading large-scale technical programs in retail, ecommerce, digital platforms, or related industries
  • 5+ years managing TPMs, program managers, or cross-functional delivery organizations
  • Experience delivering complex enterprise initiatives involving distributed systems, cloud platforms, APIs, data integrations, and customer-facing applications
  • Understanding of ecommerce ecosystems, omnichannel retail operations, and digital customer experiences
  • Experience partnering with engineering, product, and executive leadership teams
  • Success managing large cross-functional programs with multiple dependencies and stakeholders
  • Executive presentation skills and strategic communication abilities

Nice to have

  • Experience in specialty retail, healthcare, veterinary services, hospitality, or service-based consumer businesses
  • Familiarity with retail technologies (POS, OMS, ERP, CRM, loyalty, fulfillment, customer data platforms)
  • Experience with modern cloud architectures (AWS, Azure, GCP)
  • Knowledge of Agile delivery frameworks (Scrum, SAFe, Kanban, hybrid models)
  • PMP, PgMP, Scrum, SAFe, or related certifications
  • Experience leading digital transformation or platform modernization at enterprise scale

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