$125,000 – $145,000
Listed on Bain Capital’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports enterprise applications like Workday and Salesforce at a major investment firm, ensuring system stability and resolving production incidents. It suits experienced support engineers comfortable troubleshooting complex multi-system environments and collaborating across technical and business teams.
Our summary, not Bain Capital’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5–7 years application or production support in enterprise environments
- Hands-on Workday experience or willingness to obtain Workday certifications
- Strong analytical and troubleshooting skills for multi-system issues
- End-to-end incident management capability
- Cross-functional collaboration with development teams, business analysts, and vendors
- ITIL best practices experience
- Excellent communication and prioritization skills
- Proactive problem-solving focused on reducing recurring issues
- Self-motivated troubleshooting before escalation
- Strong time management for multiple support requests
- Ownership of case management and vendor coordination
Nice to have
- Salesforce administration or data management experience
- Integration tools and job scheduler familiarity
- Scripting or BI tools experience
- AWS exposure
- SQL knowledge
- Financial services background
- Workday certifications