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Relationship Manager, Mid Market (LATAM)

Intercom

USA, Remote · Remote · full time · Mid

$192,000 – $270,000

Listed on Intercom’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This is a Latin America–focused sales role managing existing customer relationships and driving expansion for Intercom's AI-powered customer service platform, part of Salesforce. It suits experienced SaaS sales professionals fluent in Portuguese who can navigate complex regional dynamics while balancing account nurturing with new business hunting.

Our summary, not Intercom’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 4+ years in a closing sales role
  • 2+ years selling SaaS products
  • Proficiency in Portuguese
  • Strong sales track record with quota attainment
  • Ability to conduct product demonstrations
  • Contract negotiation experience
  • Work authorization in the United States

Nice to have

  • Fluency in Spanish
  • Interest in AI and customer service transformation
  • Experience with multi-party commercial structures
  • Participation in event representation

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