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Zillow

Senior GTM Process Architect

Zillow

Remote-USA · Remote · full time · Senior

$103,500 – $174,000

Listed on Zillow’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role designs the operational blueprints that power Zillow's sales and customer success workflows, translating business requirements into process models that engineering and product teams build against. You'll own the end-to-end lead-to-close journey, define standards for how work flows across go-to-market teams, and measure success through seller productivity—it suits someone with deep revenue operations experience who can speak both strategy and Salesforce, and who has shipped process designs that actually stuck.

Our summary, not Zillow’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5–8 years in Revenue Operations or Sales Operations with process and systems design focus in SaaS or technology
  • Track record of designing and shipping GTM workflows with post-launch measurement
  • Working knowledge of Salesforce architecture: objects, relationships, record types, flows, automation logic
  • Ability to translate process designs into business requirements for CRM admins, product, and engineers
  • Systems thinking to anticipate ripple effects of process changes on data quality and behavior
  • Data fluency with SQL or BI tools to validate workflow data quality and adoption

Nice to have

  • Exposure to AI or automation tools in a GTM context
  • Familiarity with broader GTM tech stack at workflow level (Gainsight, Outreach, Salesloft, Gong, Highspot)
  • Experience operating at the boundary between strategy and execution with pragmatism

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