S
Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves managing client configurations and deployments on the Sprinklr customer experience platform, ensuring customers succeed with contact center and omnichannel features. It suits someone with cloud contact center experience who can balance technical platform expertise with hands-on consulting and client relationship management.
Our summary, not Sprinklr’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- Business-level English fluency
- 2–4 years of cloud contact center or CCaaS delivery experience
- Hands-on experience with contact center channels such as inbound, outbound, or digital omnichannel
- Strong technical background and advanced computer skills
- Enterprise software deployment or implementation experience
- Excellent written and verbal communication skills
Nice to have
- Experience implementing or administrating service-related SaaS or CCaaS platforms
- Prior experience with Sprinklr or a competing CXM platform
- Fluency in social media platforms and direct experience with social media management software