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Tripadvisor

CRM Manager

Tripadvisor

Needham, MA · Mid

$120,000 – $140,000

Listed on Tripadvisor’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads the design and execution of customer lifecycle marketing campaigns across email, push notifications, in-app messaging, and web experiences for a major travel platform. It suits someone with 3–5 years of CRM or lifecycle marketing experience who thrives on data analysis, cross-functional collaboration, and using AI tools to drive personalization and conversion.

Our summary, not Tripadvisor’s wording. The full posting is on their site.

What they ask for

Required

  • 3–5 years of CRM or lifecycle marketing experience
  • Understanding of email marketing, push notifications, in-app messaging, and retargeting
  • Data-driven mindset with ability to derive actionable insights
  • Experience using AI tools to improve work efficiency and decision-making
  • Cross-functional collaboration and communication skills
  • Project management and ability to manage multiple projects simultaneously

Nice to have

  • Experience with digital product or subscription-based businesses
  • Global-first mindset
  • Creative problem-solving and innovation focus

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