$147,500 – $200,000
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This Staff-level role leads high-value vendor partnerships and multi-million dollar customer success initiatives at Intuit, bridging internal teams with external service providers. It suits experienced operations or program leaders who thrive managing complex stakeholder relationships, driving performance accountability, and executing large-scale transformation work in fast-paced environments.
Our summary, not Intuit’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 8+ years in vendor partner management, customer experience, business operations, program management, or strategic partnerships
- Proven track record managing BPO/vendor partnerships with performance management focus
- Experience with contact center KPIs and WBR/MBR cadences
- Bachelor's degree
- Self-starter who can quickly assess requirements and become a trusted expert
- Strong analytical skills and comfort with data
- Experience leading complex multi-stakeholder initiatives with measurable business impact
Nice to have
- MBA or advanced degree
- Expert enablement and readiness process experience in BPO environments
- Experience with staff capacity planning and intraday workforce adjustments