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Listed on MNTN’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role owns the strategy for how customers experience MNTN's product through in-app messaging, guidance, and engagement. It suits someone who can translate customer behavior and business goals into scalable journeys and campaigns that drive measurable outcomes.
Our summary, not MNTN’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in digital engagement, lifecycle marketing, product operations, or related field
- Hands-on experience building customer journeys and personas
- Experience with in-app engagement platforms like Intercom or Pendo
- Track record using behavioral and lifecycle data for personas and targeting
- Experience supporting go-to-market or release readiness efforts
- Ability to design and analyze A/B or multivariate experiments
- Product instincts to identify customer friction and create scalable solutions
- Builder mindset and comfort developing frameworks and new practices
- Strong cross-functional communication and collaboration skills