Skill
Net Promoter Score (NPS)
Marketing and Social Media
Net Promoter Score (NPS) is a customer loyalty metric derived from asking customers how likely they are to recommend a company's product or service on a 0-10 scale, then categorizing them as promoters, passives, or detractors. Businesses use it as a simple, standardized benchmark to gauge customer satisfaction and predict growth potential. It's widely used by marketing, customer success, and product teams to track sentiment trends over time.
Open roles requiring Net Promoter Score (NPS) (2)
Sales Supervisor, Full Time - Houston Galleria, Houston, TX
Reformation
Full-time · Houston, TX · $22 – $28 / hour
This is a supervisory role on a retail floor for a sustainable fashion brand, where you'll manage sales associates, oversee inventory, and drive customer engagement while exemplifying the company's environmental mission. It suits someone with retail management experience who thrives in fast-paced environments and enjoys mentoring others toward sales targets.
Listed on Reformation’s careers site · Apply there ↗
Xfinity Retail Store Manager
Comcast
Full-time · Sebring, FL
Lead a Comcast retail store by managing operations, staff, and customer experience while driving sales and financial performance. This role suits experienced retail or service managers who excel at team leadership, operational efficiency, and creating positive customer interactions.
Listed on Comcast’s careers site · Apply there ↗
Roles that use Net Promoter Score (NPS)
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.