Skill
Journey Mapping
Marketing and Social Media
Journey mapping (or customer journey mapping) is a visual tool used in UX design and marketing to illustrate the sequence of steps, touchpoints, and emotions a customer or user experiences when interacting with a product, service, or brand. UX researchers and product teams use it to identify pain points, opportunities for improvement, and moments that matter throughout the customer lifecycle, from awareness to purchase to post-sale support. It helps align cross-functional teams around a shared understanding of the user experience.
Journey Mapping in the job market
Last checked October 28, 2026
- Open roles
- 5
- Employers
- 5
- Median pay
- —
- Disclose pay
- —
on Career App
hiring for it
not enough disclosed
of these roles
Open roles requiring Journey Mapping (5)
Principal, User Research
Mural
United States Remote · $171,598 – $245,140
Lead user research and build a foundational research practice at a collaboration software company, conducting mixed-methods studies that inform product strategy and long-term vision. This role suits experienced researchers ready to combine individual research work with mentoring and scaling research culture across a growing organization.
Listed on Mural’s careers site · Apply there ↗
Director of Product Design
Vanta
Remote U.S. · $275,000 – $323,000
Lead design for Vanta's risk management product area, directing a team of designers to create intuitive workflows for complex enterprise security and compliance use cases. This role suits experienced design leaders who have shipped B2B SaaS products and can partner cross-functionally to translate strategy into cohesive customer experiences.
Listed on Vanta’s careers site · Apply there ↗
Senior UX Product Designer - Loyalty
Target
Minneapolis, MN · $98,000 – $176,000
Target seeks a Senior Product Designer to shape the next generation of their loyalty program, creating experiences that span membership, rewards, and personalization across digital and in-store channels. This role suits systems thinkers with 6+ years of consumer product design experience who thrive translating complex business strategy into intuitive, guest-centric experiences.
Listed on Target’s careers site · Apply there ↗
Staff Customer Experience Strategist
Intuit
Full-time · Mountain View, CA · $160,000 – $227,000
This role owns the end-to-end customer experience for Intuit's workforce management platform, working at the intersection of strategy, product, and operations to simplify payroll, HR, and compliance tools as businesses grow. It suits experienced CX or product strategists who can translate customer insights into business cases, influence cross-functional teams, and drive measurable improvements in satisfaction and retention.
Listed on Intuit’s careers site · Apply there ↗
School of Product Management - Accelerator Mentor
Udacity
Contract · Remote
Mentor industry professionals guiding students through Udacity's product management Nanodegree via weekly virtual sessions, forum support, and community activities. This role suits experienced product managers seeking flexible, part-time work that leverages their expertise while building a professional network.
Listed on Udacity’s careers site · Apply there ↗
Roles that use Journey Mapping
Employers hiring for Journey Mapping
5 in total, most open roles first.
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.