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Business Development Manager

Kustomer

New York, NY · Remote · Mid

$80,000 – $95,000

Listed on Kustomer’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads a team of outbound business development representatives at a conversational CRM platform, focusing on pipeline generation, team coaching, and go-to-market strategy in a SaaS environment. It suits experienced first-line managers who excel at building high-performing teams, refining prospecting playbooks, and maintaining hands-on involvement in sales execution.

Our summary, not Kustomer’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 2+ years in first-line leadership within Business Development
  • Track record of quota attainment in SaaS enterprise or mid-market sales
  • Proficiency in outbound prospecting sequences and account-based strategies
  • CRM and sales engagement tool experience
  • Strong coaching and communication abilities
  • Cross-functional collaboration experience with RevOps and Sales leadership

Nice to have

  • Experience scaling personalization at scale
  • Hands-on prospecting background in competitive markets
  • Familiarity with AI-driven sales workflows

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