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Senior Business Operations

impact.com

New York, NY · full time · Senior

$100,000 – $110,000

Listed on impact.com’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

impact.com is hiring a strategic operations leader to redesign how the company uses data across its systems and platforms to improve business efficiency and decision-making. The role focuses on translating business goals into scalable processes and governance frameworks rather than hands-on technical work, making it ideal for someone who excels at bridging business strategy with operational implementation.

Our summary, not impact.com’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5+ years of experience in strategic process design, business operations, process improvement, or business strategy
  • Ability to translate complex business requirements into actionable plans and measurable outcomes
  • Demonstrated capability to analyze operational data and drive business impact
  • Exceptional stakeholder management and cross-functional collaboration skills
  • Experience working with technical teams on functional requirements without hands-on technical configuration

Nice to have

  • Experience navigating multi-system environments and connecting disparate data sources
  • Background in revenue or sales operations
  • Understanding of relational data structures and enterprise business models
  • Experience with Salesforce, Freshdesk, or Jira ecosystems

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