TB
$265,000 – $335,000
Listed on Tory Burch’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead the customer intelligence and CRM function as a VP, owning strategy for segmentation, lifecycle programs, owned channels, and consumer insights while advising the C-suite on customer-centric decisions. This role suits an executive who combines analytical depth with creative storytelling and wants to build scalable functions within a luxury fashion organization.
Our summary, not Tory Burch’s wording. The full posting is on their site.
Skills this role names
- Customer Relationship Management (CRM)
- Customer Segmentation
- Email Marketing
- Qualitative Research
- Quantitative Research
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What they ask for
Required
- 15+ years in consumer insights, CRM, customer strategy, or lifecycle marketing with senior leadership experience
- Proven experience building and scaling functions from the ground up
- Track record managing significant budgets and leading multi-disciplinary teams
- Expertise in segmentation, lifecycle strategy, and owned channel optimization at enterprise scale
- Executive-level communication and ability to present to C-suite
- Ability to translate complex data and research into strategic narratives
Nice to have
- Luxury, fashion, or premium retail experience