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Account Manager, Renewals & Expansion (East Coast)

LangChain

Washington, DC · Mid

$230,000

Listed on LangChain’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role involves managing customer relationships and driving retention and revenue growth for LangChain's AI infrastructure platform across a portfolio of enterprise clients. You'll serve as the primary commercial contact, identify expansion opportunities, and act as a voice for customer needs while negotiating renewals and guiding multi-stakeholder engagements.

Our summary, not LangChain’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5+ years in quota-carrying customer-facing role (Account Management, Customer Success, or Renewals Manager)
  • Proven track record meeting and exceeding retention and expansion quotas
  • Strong commercial acumen and negotiation skills with multi-stakeholder renewal experience
  • Technical aptitude to understand and communicate complex technical product value
  • Exceptional communication and presentation skills across technical and executive audiences
  • CRM software proficiency for pipeline management and forecasting
  • Ability to operate independently with high autonomy in fast-paced environment

Nice to have

  • Direct experience at high-growth, developer-first, or AI/ML infrastructure company
  • Experience managing renewals with consumption or usage-based pricing models
  • Familiarity with modern AI/LLM stack

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