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Provider Success & Training Specialist

Cohere Health

United States · full time · Mid

$65,000 – $82,000

Listed on Cohere Health’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Cohere Health seeks a training specialist to develop and deliver educational programs for healthcare reviewers using their clinical platform, ensuring RN and MD users can effectively manage their workflow queues. This role suits someone with instructional design or corporate training experience who can quickly master complex healthcare technology and communicate technical concepts clearly to diverse audiences.

Our summary, not Cohere Health’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree in Business, Communications, Education, or related field
  • 3–5 years of customer service or client-facing experience
  • 2+ years designing and delivering training to client teams or end users
  • Background in instructional design, content writing, or training development
  • Ability to understand and document complex workflows and system customizations
  • Strong attention to detail in creating training materials
  • Experience delivering training to large groups in person and virtually
  • Excellent written and oral communication skills
  • Experience with project management tools like Jira or Monday.com

Nice to have

  • SaaS or technology platform domain experience
  • Healthcare technology experience, particularly with utilization management or prior authorization workflows
  • Familiarity with health plan or payer organizational structures
  • Understanding of queue management concepts and reviewer workflows

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