Research Lead, New AI Products & Platforms
The New York Times CompanyNew York, NY · full time · Senior
$140,000 – $155,000
Listed on The New York Times Company’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead user research for The New York Times' new AI products, translating reader needs into product strategy and ensuring editorial integrity in AI-powered features. This role suits experienced researchers comfortable with both qualitative methods and generative AI tools who can guide cross-functional teams through human-centered design.
Our summary, not The New York Times Company’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 8+ years of research and insights experience
- Experience researching chat interfaces or GenAI search tools
- Experience moderating qualitative research and facilitating cross-functional workshops
- Mastery of participatory design, interviews, ethnography, co-creation, and user feedback methods
- Experience with surveys, card-sorting, and usability studies
- Ability to synthesize complex findings into compelling narratives for diverse audiences
Nice to have
- Experience with early-stage 0-1 product development and concept validation
- Experience in rapid prototyping environments
- Experience building alignment across Product, Design, Engineering, Editorial, and Marketing
- Experience presenting to stakeholders and senior management
- Deep curiosity about AI's role in information, media, and journalism