Hotel Customer Service Agent, NF-02, RPT
United States Army Installation Management CommandLake Buena Vista, Florida
$17 – $19 / hour
Via USAJOBS, the federal government’s official jobs site, retrieved October 31, 2026. You apply through the official announcement on USAJOBS.
What this role is
This role manages front desk operations at a large hotel, handling guest check-ins and check-outs, reservations, payment processing, and complaint resolution. It suits someone with hospitality experience who can work independently, communicate clearly, and stay composed during high-volume interactions and emergencies.
Our summary, not United States Army Installation Management Command’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Customer service experience in hospitality industry
- Ability to work independently with minimal supervision
- Clear verbal and written English communication
- Mathematical ability for cash handling and reporting
- Experience with office software (Outlook, SharePoint, Word, PowerPoint, Excel)