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IT Specialist (SysAdmin/CustSpt)

Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs

Martinsburg, WV · full time · Mid

$89,508 – $116,362

Via USAJOBS, the federal government’s official jobs site, retrieved November 5, 2026. You apply through the official announcement on USAJOBS.

What this role is

This role manages major IT incidents and service outages across the Veterans Affairs enterprise, coordinating restoration efforts and analyzing system failures to improve reliability. It suits experienced IT professionals comfortable with overnight and weekend shifts in a high-stakes operations environment.

Our summary, not Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • One year of specialized experience in enterprise-level IT incident management in a 24/7 environment
  • Ability to analyze complex IT systems and direct cross-functional technical teams
  • Experience communicating incident status to stakeholders and senior leadership
  • IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving

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