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$160,000 – $190,000
Listed on SentiLink’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
SentiLink seeks an experienced customer success professional to manage strategic relationships with financial services clients using their identity verification platform. This role suits someone with fraud or identity domain expertise who thrives on consultative partnerships and cross-functional collaboration.
Our summary, not SentiLink’s wording. The full posting is on their site.
What they ask for
Required
- 7–9 years experience as advisor, consultant, Customer Success Manager, or Account Manager in fraud and/or identity space
- Deep understanding of fraud domain and SentiLink's products
- Onboarding and dashboard training delivery
- Regular customer engagement with performance reporting and renewal management
- Consultative problem-solving for customer fraud challenges
- Business goal setting and account planning with clients
- Cross-functional collaboration with Sales, Data Science, Product, Fraud Intelligence, and Engineering
- Legally authorized to work in the United States
- Reside in the United States
Nice to have
- Experience with Salesforce and Salesloft
- Willingness to travel up to 15% for client visits and industry conferences