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$160,000 – $190,000
Listed on SentiLink’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
SentiLink seeks an experienced customer success manager to build and maintain relationships with major banking and fintech clients, handling onboarding, ongoing consulting, and strategic growth. This role suits someone with 7-9 years in fraud or identity advisory who wants to work at a well-funded, growing identity verification company protecting consumers from fraud.
Our summary, not SentiLink’s wording. The full posting is on their site.
What they ask for
Required
- 7-9 years experience as advisor, consultant, Customer Success Manager, or Account Manager in fraud or identity space
- Legally authorized to work in the United States
- Live in the United States
- Willingness to travel up to 40% of the time
- Own relationships for strategic accounts across banking, credit union, and fintech customers
- Develop in-depth understanding of fraud domain and SentiLink products
- Handle customer onboarding including dashboard training and account setup
- Meet with customers regularly post-onboarding to share performance data and handle renewals
- Take a consultative approach to understand customer fraud situations and propose solutions
- Establish business goals with clients and create plans to achieve targets
Nice to have
- Experience with Salesforce and Salesloft