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VP, SMB Sales & Account Management

Motive

Nashville, TN · Executive

Listed on Motive’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Motive seeks a VP to lead its SMB sales and account management organization across distributed global teams, modernizing customer operations through AI automation and lifecycle management. This role combines high-volume inside sales leadership with strategic initiatives to reduce churn, expand customer value, and transform manual processes into efficient, data-driven workflows.

Our summary, not Motive’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 10+ years progressive sales, account management, or post-sales leadership experience
  • Track record managing distributed, high-headcount inside sales organizations across global/offshore hubs
  • Deep expertise in post-sales, customer retention, and churn mitigation in B2B SaaS or IoT environments
  • Data-driven decision-making approach
  • Ability to collaborate with Product and Product Marketing teams
  • Willingness to travel up to 3 weeks per quarter to regional hubs and international centers

Nice to have

  • Experience transforming or scaling down manual support and sales workflows through AI and automation
  • Familiarity with product telemetry and tech-touch automation in high-volume operations

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