Mgr, Tech - Reservation Applications

Miami, FL · Manager

Listed on Norwegian Cruise Line’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A manager leading technical teams responsible for enterprise applications supporting cruise operations, from guest systems to logistics and casino platforms. This role suits someone with 5+ years in enterprise technology and 2+ years managing engineers who thrives balancing operational reliability with modernization.

Our summary, not Norwegian Cruise Line’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

Bachelor's degree in Computer Science, Information Systems, Engineering, Business Technology or related field
5+ years of progressive experience in enterprise application development, systems integration, or technology operations
2+ years of people management or supervisory experience
Experience supporting operationally critical systems in guest-facing, logistics, supply chain, casino, or maritime environments
Experience overseeing enterprise applications in cloud and/or hybrid infrastructure environments
Experience working within structured SDLC, governance, and compliance frameworks
Ability to lead, coach, and develop technical teams
Strong understanding of enterprise system architecture and integration principles
Knowledge of IT governance, risk management, and security controls
Ability to manage multiple initiatives in a fast-paced environment

Nice to have

Experience supporting distributed environments including shipboard or port operations
Experience managing vendor-delivered systems and integration partnerships
Exposure to inventory management, warehouse management, procurement systems, or casino technology platforms
Relevant certifications in cloud platforms, enterprise systems, ITIL, or project/program management