$110,000 – $137,000
Listed on Instructure’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead a team of renewal representatives driving customer retention and revenue growth across Instructure's K-12 product portfolio. This management role suits experienced customer success leaders who excel at coaching teams, negotiating complex deals, and implementing process improvements.
Our summary, not Instructure’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 7+ years in renewals, account management, or customer success
- 3+ years in a leadership role
- Track record managing teams and driving customer retention and revenue growth
- Advanced negotiation skills with high-value and multi-product accounts
- Strategic thinking and process improvement experience
- CRM proficiency (Salesforce)
- Forecasting tools experience (Gainsight or Clari)
- Project management software proficiency
- Strong analytical skills
- Excellent communication and interpersonal skills