Troubleshooting
I didn't get my confirmation email
Resend it, check the right folders, and the already-registered case.
Updated July 30, 2026
Checklist
- Wait a minute or two — delivery is usually fast but not instant.
- Check spam, junk, and promotions. The sender is noreply@mail.thegoodapps.co — search for that address.
- On the "check your email" screen, click Resend the email. (It rate-limits briefly between sends.)
- Typo in your address? Sign up again with the correct one.
"You already have an account"
If signup says the address is registered, you've been here before — log in or use Forgot password.
Still stuck? Open a ticket from the address you signed up with, and we'll sort it out.
Still stuck? A person will read it — promise.
Open a Ticket