Troubleshooting
I can't log in
Password resets, two-factor lockouts, and browser issues.
Updated July 30, 2026
Forgotten password
Use Forgot password — a reset link goes to your account email. The link is single-use and expires; request a fresh one if it's been a while.
Two-factor problems
Codes are time-based: if your phone's clock drifts, codes fail — most authenticator apps have a "time sync" option. Lost the device entirely? Open a ticket from your account email and we'll verify it's you.
Google sign-in
If you originally signed up with Google, use Sign in with Google rather than a password.
Browser gremlins
Login needs cookies enabled for career.thegoodapps.co. A private window is a quick way to rule out a stale session or an extension interfering.
Still stuck? A person will read it — promise.
Open a Ticket