Skill
Outbound Calls
Sales and E-Commerce
Outbound calls are phone calls initiated by a salesperson, customer service representative, or call center agent to a prospect or existing customer, rather than calls received from them. This skill involves cold calling, lead qualification, appointment setting, and follow-up communication, and is a core competency in sales and telemarketing roles.
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Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.